We strive to process and ship all orders as quickly as possible. If the item is in stock, it will be shipped from our warehouse within 3 business days. While some orders may be dispatched immediately, please note that obtaining and sharing tracking information may take additional time. Once your tracking number is available, we will send it to you via email so you can monitor your shipment’s progress.

Most orders are shipped using UPS or FedEx, ensuring reliable and timely delivery. However, we reserve the right to use other carriers if necessary to provide the best shipping experience. If you have a specific shipping request, please contact us before placing your order, and we will do our best to accommodate your needs.

If your ordered item is out of stock, a member of our customer service team will promptly reach out via phone or email to discuss the next steps. We can provide alternative options, estimated restock dates, or issue a refund based on your preference.

International Shipping

We are pleased to offer international shipping to customers outside the United States. However, please be aware that additional shipping fees will apply to international orders. Shipping rates vary depending on the destination, package size, and carrier availability.

If you are interested in placing an international order, we encourage you to contact our support team at sarah@themannequinmakers.com before making a purchase. Our team will be happy to assist you in calculating shipping costs and providing details regarding international delivery timelines.

Please note that international shipments may be subject to customs duties, taxes, and import regulations, which vary by country. These additional fees are the responsibility of the recipient. We recommend checking with your local customs office to understand potential charges before completing your order.